Privacy Policy

Last updated: December 2024

1. Introduction

Fellow Progress ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address when you create an account
  • Phone number (optional, for session reminders)
  • Information provided during diagnostic assessments
  • Session preferences and settings

Health-Related Information

For 1:1 therapy clients, we may collect health-related information including outcome measures (PHQ-9, GAD-7, WEMWBS). This information is pseudonymised and stored separately from identifying information for enhanced privacy protection.

Automatically Collected Information

We automatically collect certain information when you visit our site:

  • Device and browser information
  • IP address
  • Usage data and analytics (with your consent)

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Personalise your experience
  • Send session reminders and important updates
  • Improve our services based on usage patterns
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using Supabase, which provides encryption at rest and in transit. Health-related data is pseudonymised to provide an additional layer of privacy protection.

5. Your Rights

Under GDPR and UK Data Protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@fellowprogress.com.

6. Cookies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

7. Third-Party Services

We may use third-party services that collect information, including:

  • Supabase (authentication and database)
  • Analytics services (with your consent)
  • Payment processors (for paid services)

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@fellowprogress.com.